Privacy Policy
Yes Tourism India
Last Updated: August 26, 2026
Yes Tourism India ("we," "us," "our," "Company") operates the website yestourismindia.com and its related pages (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, use our enquiry forms, or contact us regarding our travel and tour packages.
By using our Site or submitting your information through any form on our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
When you fill out our enquiry, reservation, or "Get Free Itinerary" forms, or contact us via phone, email, or WhatsApp, we may collect:
- Full name
- Phone / mobile number
- Email address
- Preferred tour date(s) and travel month
- Number of travellers (adults and children)
- City you are travelling from
- Package type or destination preference
- Any additional details you choose to share (e.g., special requests, dietary preferences)
1.2 Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies and similar tracking technologies, including:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring website
- Interaction with ads (clicks, impressions) via Google Ads and Meta/Facebook advertising tools
1.3 Information from Third-Party Platforms
If you contact us via WhatsApp, Facebook, Instagram, or Google, we may receive your name, contact number, and profile information as made available by that platform, consistent with that platform's own privacy policy.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide personalized Bhutan/Sikkim/Darjeeling/Meghalaya tour quotations and itineraries
- Process bookings, permits, SDF payments, and travel arrangements on your behalf
- Communicate with you via phone call, SMS, WhatsApp, or email regarding your enquiry or booking
- Improve our Site, packages, and customer service based on usage patterns
- Run and measure the performance of our Google Ads and social media advertising campaigns
- Send you promotional offers or travel updates, where you have not opted out (see Section 7)
- Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies, including Google Tag Manager, Google Analytics, and Meta (Facebook) Pixel, to:
- Understand how visitors use our Site
- Measure the effectiveness of our Google Ads and social media advertising
- Show you relevant remarketing ads for Yes Tourism India packages on other websites and platforms after you visit our Site
You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as form functionality or personalized content.
4. Third-Party Service Providers
We may share information with trusted third parties strictly to operate our business, including:
- Google (Google Ads, Google Analytics, Google Tag Manager) — for advertising and analytics purposes
- Meta/Facebook — for advertising and analytics purposes
- WhatsApp Business — to communicate with you regarding your enquiry, as initiated by you
- Hotels, transport operators, and local ground partners in Bhutan, Sikkim, Darjeeling, and Meghalaya — solely to fulfil your booking (e.g., sharing your name and traveller details with a hotel to confirm a reservation)
- Payment gateway providers (if applicable, at the time of booking payment) — to process transactions securely
These third parties are only provided the information necessary to perform their specific function and are expected to handle it in accordance with applicable data protection laws.
We may also disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Yes Tourism India, our customers, or others.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including maintaining booking records for accounting, legal, and customer service purposes. Enquiry data from leads that do not convert to a booking is retained only as long as reasonably needed for follow-up and internal reporting, after which it is deleted or anonymized.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal information, subject to any legal or contractual obligations requiring us to retain it (e.g., completed booking records)
To exercise any of these rights, contact us using the details in Section 11. We will respond within a reasonable timeframe.
You may opt out of promotional messages at any time by replying "STOP" to SMS/WhatsApp messages, unsubscribing from emails, or contacting us directly. Note that you may still receive essential communications related to an active booking.
8. Children's Privacy
Our Site and services are intended for use by adults planning travel. We do not knowingly collect personal information directly from children under 18. Information about children (e.g., number/age of child travellers) may be provided by a parent or guardian solely for the purpose of arranging travel packages, and is used only for that purpose.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., Tripadvisor, Google Reviews, partner hotel sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Yes Tourism India
Siliguri, West Bengal, India
Phone: +91 98314 00280 / +91 89185 31897
Email: yestourismindia@gmail.com
WhatsApp: +91 89185 31897
This Privacy Policy is provided as a general template and should be reviewed by a qualified legal professional to ensure full compliance with the Digital Personal Data Protection Act, 2023, and any other applicable laws before publication.